DEKO Reviews

DEKO has an overall rating of 4.1 based on 11 reviews. Customer feedback on DEKO is mixed: DEKO reviewers highlight positive aspects like wide range of tools, competitive pricing, user-friendly website, fast shipping, which strongly appeal to DIY enthusiasts, professional contractors, hobbyist tool users. However, DEKO is often criticized for its limited customer service options, occasional product availability issues, shipping delays, unclear return policy.

4.1/5.0

11 reviews

5 Stars

8

4 Stars

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3 Stars

1

2 Stars

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1 Star

2

All DEKO Reviews (11)
Lena.Graves
October 17, 2022
"So far, it's pretty great"
I've been using a battery-powered screwdriver, and honestly, it's been working really well! I used to have a Bosch, but I reckon this one has more power.
organicgorilla815
August 31, 2021
"A Great Investment"
I've been using this welding machine for about a month now. Even though it's compact, it gets the job done. The solder joints come out tight and neat. I've tested various welders, but this Deko model is definitely my top pick. And for the price - absolutely a good deal. Kudos to Deko!
Emma.Robertson
August 31, 2021
"Great product, does exactly what it says"
Last month, I picked up a DEKO electric screwdriver to put together my new IKEA table. The shipping was quick! This tool is super compact. It helped me save a ton of time and effort. I'm really impressed with it. It performs just like it claims and appears to be sturdy. I'm hoping it lasts for a long time.
Dbeadle26
June 29, 2021
"Fantastic Tool Kit I Received"
I'm really into the tool kit I got. It's a bit heavy, but it rolls just like luggage, making it super easy to move around. I originally ordered one, but ended up with three! After checking out the first one, I chose to keep two and sent the third one back. The customer service was quite helpful. I'll definitely be shopping with this company again.
Sgt.Calhoun
June 07, 2021
"Terrible tools and awful customer service"
The quality of these tools is just plain bad, and the support is even worse. After just three uses, my tool broke down. I reached out to them on Aliexpress four months after it arrived, and they refused to give me a full exchange or refund. They only offered a partial refund, which I find totally unacceptable. I mean, I ain't gonna settle for half back on something I barely used! I won't be buying from them again; these tools are basically disposable.
TimmothyDay
May 03, 2021
"Super pleased with this woodworking tool!"
As someone who works with wood, I gotta say I'm really satisfied with this deco tool! It's a high-quality and strong piece of equipment. I definitely recommend it!
greenpeacock691
March 29, 2021
"Really great"
Really great arrangement
BonnieAlexander
March 10, 2021
"Update: They Eventually Came Through"
So, here's the deal: after I shot off an email to everyone in the company, someone nice finally got back to me. They offered a full refund and even said they'd send me the product as a gift for my hustle! And let me tell you, it was definitely a hustle. But hey, at least I found out there are still some folks out there who are honest and keep their promises! I turned down the free stuff and decided to buy the product again. And guess what? They also threw in another tool as a gift. I'm really pleased with the service now, but it was quite the hassle and a bit mind-boggling.

I try to be fair with my reviews, but when a seller calls me a liar, I can't just let that slide. I ordered about eight heavy items (two welders, a jigsaw, a sander, a paint sprayer, and a few more tools). My jigsaw never showed up. They messed up and sent me a reciprocating saw instead, which I have no use for. The company said, "Why not keep it? It's more expensive." How strange is that? Anyway, I offered to pay extra to get the jigsaw! They asked for $10, but I was honest and offered $20 instead! I paid through a link they sent me. Fast forward four months, and I still haven't received the item. They took my money! (Though AliExpress did refund me, so at least there's that.) They claimed I received and signed for it, but I never signed anything or got it. They basically called their customers liars while I was just being as honest and sincere as possible. It's really sad to see the big difference between American customer service and, unfortunately, the Chinese way of doing business. I'm super upset and hurt by their attitude. At least AliExpress took responsibility for this.
organicbird503
January 29, 2021
"Awesome quality"
I got the case, and it's huge. It's made of tough plastic, so the tools are well-protected. The tools seem solid and sturdy enough for use. The delivery was fast, which caught me off guard. Excellent quality. Everything matched the description. I'm really happy with this buy, and I plan to get more. Thanks a bunch!
Joanne.Jacobs
December 18, 2020
"Quick Delivery"
Super quick delivery, great price, awesome item!
ticklishbear572
December 17, 2020
"Disappointing Encounter"
Less than a week ago, my order got canceled without any explanation as to what happened. Now I'm in a real pickle trying to find gifts for three-quarters of my family just nine days before Christmas. To top it off, I had no clue this was a Chinese business. If you love your country, steer clear of this company.
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